The Cuyahoga County Sheriff App Roster
The official inmate-information page says the Cuyahoga County Sheriff app provides daily jail rosters, push notifications, news, and details on adding money to commissary accounts. This is the heart of any Cuyahoga County inmate search. The county does not publish a desktop roster search form with name fields the way some counties do. People who hunt for a web roster on the county site waste time. The app is the official roster tool, and the roster updates daily. Inmates may be held at the Corrections Center or at satellite locations the Sheriff's department uses, so a person can be in county custody without sitting at the main downtown jail.
The Sheriff's Department sits at 1215 West 3rd Street in Cleveland and answers at 216-443-6000. The Corrections Center page describes the jail as a full-service facility that provides care and management of more than 26,000 inmates a year. The same page links Jail Programming, the MetroHealth Correctional Health Program, the PREA zero-tolerance policy, Commissary, and Registration and Visitation. PREA is the Prison Rape Elimination Act program, which the county says keeps a safe and secure setting. The jail also lists inspection reports on the page, which is where the county documents conditions.
The official Corrections and Jail page is the best place to confirm how roster access works, since it states plainly that the roster lives in the app. The screenshot below comes from the county Corrections and Jail page.

That page confirms the app-based roster and links the jail's main services in one spot. For the court case behind a booking, search the arrest records and the Clerk criminal docket, since a jail listing and a court file are two different records.
How to Use the Cuyahoga County Jail Roster
The roster lives in the app, so the steps run through your phone, not a browser. The flow is simple once you know the county has no web form. Download the app, open the daily roster, and search by name. If the app does not answer your question, the Sheriff's lines can help. After a bond is posted, release questions go to a separate desk. The ordered steps below lay out the full path from install to release check.
- Install the Cuyahoga County Sheriff app on your phone from the official app store listing.
- Open the daily jail roster and search by the inmate's name.
- Turn on push notifications so the app can alert you to custody and news updates.
- Use the commissary area in the app to learn how to add money to an account.
- Call the Sheriff at 216-443-6000 if you cannot find a record on the roster.
- Call the Release Desk at 216-443-6150 after a bond has been posted.
Because the app is the source, the field set is short and not fully documented on the web. The county page confirms the roster, the push alerts, and the commissary information feature, but it does not publish a full list of search fields. The table maps the roster features the county does name, so you know what the app is built to do.
| Roster Field | Type | Required | Notes / Format |
|---|---|---|---|
| Sheriff app roster search | Mobile app search | Yes | Official daily jail roster source named by the county. |
| Name | App text field | Likely primary | Typical roster lookup field; not confirmed in web HTML. |
| Custody listing | App list / filter | Unspecified | Daily roster that may show current custody status. |
| Push notifications | App setting | Optional | County says the app provides push notifications. |
| Commissary information | App information area | Optional | County says the app explains how to add money to accounts. |
Keep your search simple. A name is enough to start. If a common name returns many people, a birth date or a known booking date can help you tell records apart in the app.
Note: The roster is app-based, so a person not yet processed into the system may not appear right away even when family knows an arrest happened.
What a Cuyahoga County Inmate Listing Shows
Because the roster is app-based, the official site does not publish a sample web profile. That makes it hard to promise an exact field set. The fields below come from official county page statements plus common jail-record fields that you should confirm in the app itself. The Sheriff does not state online that every listing carries a mugshot, a bond amount, or a charge list, so treat those as likely but unconfirmed. The two-column table lays out each field and what it tells you during an inmate search.
| Field | What It Shows |
|---|---|
| Name | Expected on the daily roster as the main search key. |
| Custody Status | Whether the person is in county custody at the time of the search. |
| Booking Information | Intake and contact details the Sheriff references for the inmate. |
| Housing Location | Corrections Center or a satellite location used by the department. |
| Charges and Bond | Likely shown for roster usefulness, but not confirmed on the official web page. |
| Release Status | Confirmed through the Release Desk after a bond is posted. |
Some fields stay private. Medical, classification, and security details are not published. The county runs the MetroHealth Correctional Health Program inside the jail, but health records are confidential. Likewise, the pod or cell location may be limited for safety. So a roster confirms custody and basic identity, not the full file.
A jail listing is also not a court case. The roster can drop a person the moment they leave the jail, while the court docket stays open for months. For the case file, charges, and outcome, you use the Clerk docket and the Cuyahoga County court records search, not the roster. Read the two together for the full picture.
Cuyahoga County Corrections Center Contacts
The Corrections Center and the Sheriff's headquarters sit together downtown on West 3rd Street. The juvenile detention facility is a separate building under the Juvenile Court, on the east side of Cleveland. Use the right number for the right need. General information, the Records and Warrant Division, the Offender Unit, and the Release Desk each run their own line, so calling the correct one saves time.
The Sheriff contact directory lists General Information at 216-443-6000, the Records and Warrant Division at 216-443-6100, the Offender Unit at 216-443-5577, and Court Security at 216-443-6210. For release confirmation after a bond, the Clerk and Sheriff both point to the Release Desk at 216-443-6150. The two contact cards below carry the addresses and the key numbers for the adult jail and the juvenile facility.
Cuyahoga County Corrections Center
1215 West 3rd Street
Cleveland, OH 44113
216-443-6000
Release Desk 216-443-6150
Records / Warrant Division 216-443-6100
Juvenile Detention Center
9300 Quincy Avenue
Cleveland, OH 44106
216-443-3300
Separate Juvenile Court facility
The county is also building a new jail. The Sheriff's page says a Central Services Campus in Garfield Heights is expected to be operational in 2029, which will replace the aging downtown facility. For now, downtown remains the main county jail. The inmate population page covers that project and the jail's capacity context.
Cuyahoga County Jail Visitation and Securus
The Corrections Center offers three ways for residents to visit friends and family. There are on-site video visits, remote video visits, and in-person behind-glass visits. All video visitors must first set up a Securus user account through the Securus Mobile App or website before any video visit can happen. Securus is the private vendor the jail uses for video and digital services. On-site video visits are free and limited to one 20-minute session each week per inmate. Remote video visits cost $4.00 for a 25-minute visit, with unlimited visits per week depending on availability.
Behind-glass visits work differently. They must be scheduled 48 hours in advance, and the jail currently allows them for people sentenced to county jail for 90 days or longer and for the juvenile population. The schedule table below lays out the windows, the cost, and the limits for each visit type, using the hours the Sheriff publishes.
| Visit Type | Schedule | Cost | Length / Limits |
|---|---|---|---|
| On-site video | Mon-Fri 8:30-11:30 a.m.; 1:30-4:30 p.m. | Free | One 20-minute visit per week per inmate |
| Remote video | Mon-Fri 8:30-11:30 a.m., 1:30-4:30 p.m., 7:00-9:00 p.m.; Sat-Sun 8:30-10:00 a.m., 7:00-9:00 p.m. | $4.00 | 25 minutes; unlimited depending on availability |
| Behind-glass in person | Mon-Fri 8:30-11:30 a.m.; 1:30-4:30 p.m. | Not stated | Schedule 48 hours ahead; sentenced 90+ days and juveniles |
Bringing a child takes extra paperwork. If you bring a minor over age 5, you must complete the Authorization for Minor Child Visitation form. That form must be notarized and returned to BehindGlass@cuyahogacounty.gov. Proof of age and guardianship is required first, and children under 5 are not permitted. Visitors also may not book an in-person visit and a video visit at the same time, so pick one method per session.
The official visitation page is where the county posts the rules, the forms, and the Securus steps in full. The next screenshot comes from the county Registration and Visitation page.

That page confirms the three visit types, the Securus account rule, and the minor-child form. If a video visit fails to connect, Securus Video Connect support answers at 1-877-578-3658.
Cuyahoga County Inmate Mail Address
The jail changed how it handles mail. Effective June 15, 2024, inmate personal mail is no longer accepted directly at the Cuyahoga County Corrections Center. Mail now routes through a Securus digital mail center in Florida, where it is scanned and delivered to the inmate through the Securus system. The Sheriff says inmates are notified of incoming mail through Securus and through postings inside the jail. Anyone who wants their original mail returned must include a self-addressed, stamped envelope with the mailing.
Inmate Mail Address (effective June 15, 2024)
Cuyahoga, OH County Jail
C/O Securus Digital Mail Center
PO Box 20407
Tampa, FL 33622
Use that exact address for personal letters. Do not send mail to the downtown jail address for personal mail, since the county no longer takes it there. Legal mail and other special categories may follow different rules, so confirm with the jail before sending anything time-sensitive.
Note: Mail without a self-addressed, stamped envelope will not be returned, so include one if you need your original document or photo back.
Commissary and Money for Cuyahoga County Inmates
Money for an inmate's account runs through the official channels, not random websites. The county says the Sheriff app explains how to add money to commissary accounts for incarcerated people. Commissary lets an inmate buy approved items such as snacks, hygiene products, and stationery. Funds may also support phone and video services through Securus. The app and the Securus system are the routes the county names, so they are the safe choices.
Avoid third-party services that are not the official Securus or Sheriff channel. Those middle sites add fees and can cause delays or lost funds. If you are unsure how a deposit posts, the General Information line at 216-443-6000 can point you to the right tool. Keep your receipts and confirmation numbers in case a deposit needs tracing.
Phone and video service tie back to the same vendor accounts. So when you set up Securus for a video visit, you are often using the same login that supports messaging and other paid features. One account can cover several services for the same inmate.